Troubleshooting
Bingo Showdown links not working? Fix it here.
Every error Bingo Showdown players hit when claiming free tickets: what causes it and exactly how to fix it. Start with the quick checklist below before digging into a specific error.
Quick-fix checklist
Run through these first. They resolve most issues in under a minute.
- 1
Always try the newest link first. Bingo Showdown bonus links expire within 24–48 hours. The freshest link on this page is the most likely to work.
- 2
When you tap a Facebook freebie link, it should open directly in Bingo Showdown on iOS and credit your Tickets automatically. If Tickets do not appear immediately, close and reopen the app. Credits can take a few seconds to register.
- 3
Make sure you are logged into the same account you always use. Claiming on a different Facebook account or a different app login is the single most common cause of "already claimed" errors.
- 4
Each link can only be redeemed once per account. If you have already claimed it before, it will not credit again on the same account no matter how many times you tap it.
- 5
Turn off any VPN or proxy before claiming. Bingo Showdown links are region-checked and VPN traffic is often rejected at the link level, not the app level.
- 6
Update Bingo Showdown to the latest version. Outdated app versions sometimes fail to process the reward handoff even when the link itself opens correctly.
- 7
iOS: If the freebie link does not launch the app, open Bingo Showdown manually first, then tap the link again from Safari.
- 8
Facebook desktop: Freebie links on the fan page can be clicked directly on the Facebook website. Make sure you are logged in through Facebook so the Tickets credit to the correct account.
- 9
Both platforms: If Tickets do not appear after claiming, force-close the app and reopen it. Credits can take a few seconds to sync from the server.
- 10
Performance issues: The official support guidance is to close background apps (frees memory), uninstall unused apps (frees storage), and play on a strong Wi-Fi connection rather than cellular.
Fix a specific error
Find the exact message you are seeing and follow the fix.
"This offer has expired" or "Link no longer valid"
Why this happens
The link was posted more than 24–48 hours and Bingo Showdown has deactivated it. This is the most common error.
How to fix it
There is no way to claim an expired link. Come back to this page and use today's active links instead. Bookmark Morning Reward so you catch every drop within the claim window.
"You've already collected this reward" or "Already redeemed"
Why this happens
Your account has already claimed this specific link. Each Bingo Showdown bonus link is one-time per account. Bingo Showdown shows: "This offer has expired." The freebie link was posted more than 24–48 hours ago. Check Morning Reward for newer freebies posted today.
How to fix it
Check if you are on a different device or browser. You may have claimed it earlier without realizing. If you definitely have not claimed it, log out of Bingo Showdown completely, log back in, then tap the link again.
"Page not found," blank screen, or the link redirects to the home screen
Why this happens
The link structure broke when copied, the reward campaign ended early, or the app is not installed and the deep-link has nowhere to land.
How to fix it
Make sure Bingo Showdown is installed before tapping. On mobile, long-press the link and choose "Open in app." On desktop, use the Facebook tab inside the game rather than a standalone browser link.
I claimed the link but my tickets never arrived
Why this happens
Bingo Showdown credits sometimes take up to 30 minutes to appear after a successful claim. Server load during peak times can delay delivery.
How to fix it
Wait 15 to 30 minutes, then fully close and reopen Bingo Showdown. If the tickets still have not appeared: When you tap a Facebook freebie link, it should open directly in Bingo Showdown on iOS and credit your Tickets automatically. If Tickets do not appear immediately, close and reopen the app. Credits can take a few seconds to register. If it has been over an hour, contact Bingo Showdown support at https://bingoshowdown.zendesk.com/hc/en-us with a screenshot of the confirmation screen.
This offer has expired." The freebie link was posted more than 24–48 hours ago. Check Morning Reward for newer freebies posted today.
Why this happens
This is a Bingo Showdown-specific error.
How to fix it
This error is specific to Bingo Showdown. If retrying does not resolve it, contact support at https://bingoshowdown.zendesk.com/hc/en-us.
This offer has already been claimed." Each freebie link can only be redeemed once per account. You cannot claim the same link twice.
Why this happens
This is a Bingo Showdown-specific error.
How to fix it
This error is specific to Bingo Showdown. If retrying does not resolve it, contact support at https://bingoshowdown.zendesk.com/hc/en-us.
Game not loading, lagging, crashing, or freezing: According to official Zendesk docs, this is most often caused by low device memory, lack of storage space, or a poor connection. Close background apps, free up device storage, and switch to a strong Wi-Fi connection before restarting the game.
Why this happens
This is a Bingo Showdown-specific error.
How to fix it
This error is specific to Bingo Showdown. If retrying does not resolve it, contact support at https://bingoshowdown.zendesk.com/hc/en-us.
Link works on one device but not another
Why this happens
You are likely logged into different accounts on each device, or one device has an outdated app version.
How to fix it
Confirm both devices use the same login method (same Facebook account or same email). Update Bingo Showdown on both devices. If one account already claimed the link, the other cannot claim it again. Links are one-time per account.
Every link is failing and nothing on this page is working
Why this happens
All links shown have been claimed on your account already today, or Bingo Showdown is running a temporary server issue affecting reward delivery.
How to fix it
Check Bingo Showdown's official Facebook page for any server status posts. New links drop throughout the day and fresh ones reset the claim window. If the problem persists across multiple days, reinstall the app and contact Bingo Showdown support at https://bingoshowdown.zendesk.com/hc/en-us.
Still stuck?
If none of these fixes worked, the issue is almost certainly account-specific. Contact Bingo Showdown support directly at bingoshowdown.zendesk.com/hc/en-us or through the in-game Help menu. Include a screenshot of the error and the approximate time you tried to claim.
While you wait for a response, check today's active tickets links on Morning Reward. New drops come in throughout the day and fresh links reset the claim window.
Verified Bingo Showdown channels
Related games
Same publisher, same category, or same reward type. Players who follow one usually follow the others.
