Troubleshooting
Coin Master links not working? Fix it here.
Every error Coin Master players hit when claiming free spins: what causes it and exactly how to fix it. Start with the quick checklist below before digging into a specific error.
Quick-fix checklist
Run through these first. They resolve most issues in under a minute.
- 1
Always try the newest link first. Coin Master bonus links expire within exactly 72 hours (3 days) from when moon active posts them. coin master has a fixed policy. longer than most social casino games. after 72 hours the server returns an expired screen.. The freshest link on this page is the most likely to work.
- 2
Spins and coins credit directly to your counter with a congratulatory pop-up. No inbox to check. Friend-sent spins are collected via Menu (top-right) > Gifts > Collect & Send All.
- 3
Make sure you are logged into the same account you always use. Claiming on a different Facebook account or a different app login is the single most common cause of "already claimed" errors.
- 4
Each link can only be redeemed once per account. If you have already claimed it before, it will not credit again on the same account no matter how many times you tap it.
- 5
Turn off any VPN or proxy before claiming. Coin Master links are region-checked and VPN traffic is often rejected at the link level, not the app level.
- 6
Update Coin Master to the latest version. Outdated app versions sometimes fail to process the reward handoff even when the link itself opens correctly.
- 7
Links must be clicked on the device where Coin Master is installed. Copying to a desktop browser or a different device silently fails with no error.
- 8
All real Coin Master reward links start with rewards.coinmaster.com. Any link that asks you to complete a survey, log in to a third-party site, or download anything else is fake.
- 9
Spins received from links are stored separately from the 50-spin energy bar and have no hard cap. You can safely stockpile them.
Fix a specific error
Find the exact message you are seeing and follow the fix.
"This offer has expired" or "Link no longer valid"
Why this happens
The link was posted more than exactly 72 hours (3 days) from when moon active posts them. coin master has a fixed policy. longer than most social casino games. after 72 hours the server returns an expired screen. and Coin Master has deactivated it. This is the most common error.
How to fix it
There is no way to claim an expired link. Come back to this page and use today's active links instead. Bookmark Morning Reward so you catch every drop within the claim window.
"You've already collected this reward" or "Already redeemed"
Why this happens
Your account has already claimed this specific link. Each Coin Master bonus link is one-time per account. Coin Master shows: "Already Collected". You have already claimed this specific link from any source. One redemption per account with no exceptions.
How to fix it
Check if you are on a different device or browser. You may have claimed it earlier without realizing. If you definitely have not claimed it, log out of Coin Master completely, log back in, then tap the link again.
"Page not found," blank screen, or the link redirects to the home screen
Why this happens
The link structure broke when copied, the reward campaign ended early, or the app is not installed and the deep-link has nowhere to land.
How to fix it
Make sure Coin Master is installed before tapping. On mobile, long-press the link and choose "Open in app." On desktop, use the Facebook tab inside the game rather than a standalone browser link.
I claimed the link but my spins never arrived
Why this happens
Coin Master credits sometimes take up to 30 minutes to appear after a successful claim. Server load during peak times can delay delivery.
How to fix it
Wait 15 to 30 minutes, then fully close and reopen Coin Master. If the spins still have not appeared: Spins and coins credit directly to your counter with a congratulatory pop-up. No inbox to check. Friend-sent spins are collected via Menu (top-right) > Gifts > Collect & Send All. If it has been over an hour, contact Coin Master support at https://support.coinmastergame.com/hc/en-us with a screenshot of the confirmation screen.
Already Collected". You have already claimed this specific link from any source. One redemption per account with no exceptions.
Why this happens
This is a Coin Master-specific error.
How to fix it
This error is specific to Coin Master. If retrying does not resolve it, contact support at https://support.coinmastergame.com/hc/en-us.
Reward not available" or "Sorry, this offer has ended". The 72-hour window has closed.
Why this happens
This is a Coin Master-specific error.
How to fix it
This error is specific to Coin Master. If retrying does not resolve it, contact support at https://support.coinmastergame.com/hc/en-us.
On iOS/Safari: a nearly blank page loads with a small "Open in Coin Master" button. Tap it manually. It does not auto-redirect.
Why this happens
This is a Coin Master-specific error.
How to fix it
This error is specific to Coin Master. If retrying does not resolve it, contact support at https://support.coinmastergame.com/hc/en-us.
Link works on one device but not another
Why this happens
You are likely logged into different accounts on each device, or one device has an outdated app version.
How to fix it
Confirm both devices use the same login method (same Facebook account or same email). Update Coin Master on both devices. If one account already claimed the link, the other cannot claim it again. Links are one-time per account.
Every link is failing and nothing on this page is working
Why this happens
All links shown have been claimed on your account already today, or Coin Master is running a temporary server issue affecting reward delivery.
How to fix it
Check Coin Master's official Facebook page for any server status posts. New links drop throughout the day and fresh ones reset the claim window. If the problem persists across multiple days, reinstall the app and contact Coin Master support at https://support.coinmastergame.com/hc/en-us.
Still stuck?
If none of these fixes worked, the issue is almost certainly account-specific. Contact Coin Master support directly at support.coinmastergame.com/hc/en-us or through the in-game Help menu. Include a screenshot of the error and the approximate time you tried to claim.
While you wait for a response, check today's active spins links on Morning Reward. New drops come in throughout the day and fresh links reset the claim window.
Related games
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