Troubleshooting
Klondike: The Lost Expedition links not working? Fix it here.
Every error Klondike: The Lost Expedition players hit when claiming free energy: what causes it and exactly how to fix it. Start with the quick checklist below before digging into a specific error.
Quick-fix checklist
Run through these first. They resolve most issues in under a minute.
- 1
Always try the newest link first. Klondike: The Lost Expedition bonus links expire within klondike bonus links expire within 24 to 48 hours of being posted. if a link redirects to the game but credits no resources, the window has likely closed. check the official klondike facebook page or instagram at @klondikeadventures for the most recent post.. The freshest link on this page is the most likely to work.
- 2
Tap a bonus link from the official Klondike Facebook or Instagram page on the device where the game is installed. The link opens Klondike directly and credits Energy or other resources automatically. Natural Energy refill, daily task rewards, and neighbor gifts are all collected from inside the game during each session.
- 3
Make sure you are logged into the same account you always use. Claiming on a different Facebook account or a different app login is the single most common cause of "already claimed" errors.
- 4
Each link can only be redeemed once per account. If you have already claimed it before, it will not credit again on the same account no matter how many times you tap it.
- 5
Turn off any VPN or proxy before claiming. Klondike: The Lost Expedition links are region-checked and VPN traffic is often rejected at the link level, not the app level.
- 6
Update Klondike: The Lost Expedition to the latest version. Outdated app versions sometimes fail to process the reward handoff even when the link itself opens correctly.
- 7
iOS: Keep Klondike Adventures updated through the App Store. Outdated versions may not register official bonus links correctly.
- 8
Android: Install Klondike Adventures from Google Play only. Third-party APKs may not register official bonus links or Energy correctly.
- 9
Desktop: Klondike is also playable through the Plarium portal on Mac and Windows without downloading an app.
Fix a specific error
Find the exact message you are seeing and follow the fix.
"This offer has expired" or "Link no longer valid"
Why this happens
The link was posted more than klondike bonus links expire within 24 to 48 hours of being posted. if a link redirects to the game but credits no resources, the window has likely closed. check the official klondike facebook page or instagram at @klondikeadventures for the most recent post. and Klondike: The Lost Expedition has deactivated it. This is the most common error.
How to fix it
There is no way to claim an expired link. Come back to this page and use today's active links instead. Bookmark Morning Reward so you catch every drop within the claim window.
"You've already collected this reward" or "Already redeemed"
Why this happens
Your account has already claimed this specific link. Each Klondike: The Lost Expedition bonus link is one-time per account. Klondike: The Lost Expedition shows: If a bonus link opens the game but no resources are credited, the link has expired or has already been claimed on your account. Each link can only be redeemed once per account.
How to fix it
Check if you are on a different device or browser. You may have claimed it earlier without realizing. If you definitely have not claimed it, log out of Klondike: The Lost Expedition completely, log back in, then tap the link again.
"Page not found," blank screen, or the link redirects to the home screen
Why this happens
The link structure broke when copied, the reward campaign ended early, or the app is not installed and the deep-link has nowhere to land.
How to fix it
Make sure Klondike: The Lost Expedition is installed before tapping. On mobile, long-press the link and choose "Open in app." On desktop, use the Facebook tab inside the game rather than a standalone browser link.
I claimed the link but my energy never arrived
Why this happens
Klondike: The Lost Expedition credits sometimes take up to 30 minutes to appear after a successful claim. Server load during peak times can delay delivery.
How to fix it
Wait 15 to 30 minutes, then fully close and reopen Klondike: The Lost Expedition. If the energy still have not appeared: Tap a bonus link from the official Klondike Facebook or Instagram page on the device where the game is installed. The link opens Klondike directly and credits Energy or other resources automatically. Natural Energy refill, daily task rewards, and neighbor gifts are all collected from inside the game during each session. If it has been over an hour, contact Klondike: The Lost Expedition support at https://plarium.com/en/support/ with a screenshot of the confirmation screen.
If a bonus link opens the game but no resources are credited, the link has expired or has already been claimed on your account. Each link can only be redeemed once per account.
Why this happens
This is a Klondike: The Lost Expedition-specific error.
How to fix it
This error is specific to Klondike: The Lost Expedition. If retrying does not resolve it, contact support at https://plarium.com/en/support/.
If natural Energy is not refilling, check your internet connection and restart the app. Energy regeneration is server-side and requires an active connection.
Why this happens
This is a Klondike: The Lost Expedition-specific error.
How to fix it
This error is specific to Klondike: The Lost Expedition. If retrying does not resolve it, contact support at https://plarium.com/en/support/.
If the game is not loading on desktop, try the Plarium portal directly at plarium.com and ensure your browser is up to date.
Why this happens
This is a Klondike: The Lost Expedition-specific error.
How to fix it
This error is specific to Klondike: The Lost Expedition. If retrying does not resolve it, contact support at https://plarium.com/en/support/.
Link works on one device but not another
Why this happens
You are likely logged into different accounts on each device, or one device has an outdated app version.
How to fix it
Confirm both devices use the same login method (same Facebook account or same email). Update Klondike: The Lost Expedition on both devices. If one account already claimed the link, the other cannot claim it again. Links are one-time per account.
Every link is failing and nothing on this page is working
Why this happens
All links shown have been claimed on your account already today, or Klondike: The Lost Expedition is running a temporary server issue affecting reward delivery.
How to fix it
Check Klondike: The Lost Expedition's official Facebook page for any server status posts. New links drop throughout the day and fresh ones reset the claim window. If the problem persists across multiple days, reinstall the app and contact Klondike: The Lost Expedition support at https://plarium.com/en/support/.
Still stuck?
If none of these fixes worked, the issue is almost certainly account-specific. Contact Klondike: The Lost Expedition support directly at plarium.com/en/support/ or through the in-game Help menu. Include a screenshot of the error and the approximate time you tried to claim.
While you wait for a response, check today's active energy links on Morning Reward. New drops come in throughout the day and fresh links reset the claim window.
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