Troubleshooting
Match Masters links not working? Fix it here.
Every error Match Masters players hit when claiming free coins: what causes it and exactly how to fix it. Start with the quick checklist below before digging into a specific error.
Quick-fix checklist
Run through these first. They resolve most issues in under a minute.
- 1
Always try the newest link first. Match Masters bonus links expire within match masters gift links expire within a limited time of being posted and may have a total claim cap. if a link opens the game but credits no reward, the window has likely closed. check morning reward or the official match masters facebook page for the most recently posted active link.. The freshest link on this page is the most likely to work.
- 2
Tap a gift link from the official Match Masters Facebook page at facebook.com/matchmastersgame or Instagram at @matchmastersofficial on the device where the game is installed. The link opens Match Masters directly and credits Coins and Boosters automatically. For promo codes and reward key codes, open Match Masters and go to your profile or settings to find the Gift Code entry field.
- 3
Make sure you are logged into the same account you always use. Claiming on a different Facebook account or a different app login is the single most common cause of "already claimed" errors.
- 4
Each link can only be redeemed once per account. If you have already claimed it before, it will not credit again on the same account no matter how many times you tap it.
- 5
Turn off any VPN or proxy before claiming. Match Masters links are region-checked and VPN traffic is often rejected at the link level, not the app level.
- 6
Update Match Masters to the latest version. Outdated app versions sometimes fail to process the reward handoff even when the link itself opens correctly.
- 7
iOS: Keep Match Masters updated through the App Store. Outdated versions may not register official gift links or codes correctly.
- 8
Android: Install the game from Google Play only. Third-party APKs may not support official gift link redemption or code entry.
- 9
Both platforms: Gift links from Facebook must be opened on the same device where Match Masters is installed to credit the reward correctly.
Fix a specific error
Find the exact message you are seeing and follow the fix.
"This offer has expired" or "Link no longer valid"
Why this happens
The link was posted more than match masters gift links expire within a limited time of being posted and may have a total claim cap. if a link opens the game but credits no reward, the window has likely closed. check morning reward or the official match masters facebook page for the most recently posted active link. and Match Masters has deactivated it. This is the most common error.
How to fix it
There is no way to claim an expired link. Come back to this page and use today's active links instead. Bookmark Morning Reward so you catch every drop within the claim window.
"You've already collected this reward" or "Already redeemed"
Why this happens
Your account has already claimed this specific link. Each Match Masters bonus link is one-time per account. Match Masters shows: If a gift link opens the game but no Coins or Boosters are credited, the link has expired or has already been claimed on your account. Each link can only be redeemed once per account.
How to fix it
Check if you are on a different device or browser. You may have claimed it earlier without realizing. If you definitely have not claimed it, log out of Match Masters completely, log back in, then tap the link again.
"Page not found," blank screen, or the link redirects to the home screen
Why this happens
The link structure broke when copied, the reward campaign ended early, or the app is not installed and the deep-link has nowhere to land.
How to fix it
Make sure Match Masters is installed before tapping. On mobile, long-press the link and choose "Open in app." On desktop, use the Facebook tab inside the game rather than a standalone browser link.
I claimed the link but my coins never arrived
Why this happens
Match Masters credits sometimes take up to 30 minutes to appear after a successful claim. Server load during peak times can delay delivery.
How to fix it
Wait 15 to 30 minutes, then fully close and reopen Match Masters. If the coins still have not appeared: Tap a gift link from the official Match Masters Facebook page at facebook.com/matchmastersgame or Instagram at @matchmastersofficial on the device where the game is installed. The link opens Match Masters directly and credits Coins and Boosters automatically. For promo codes and reward key codes, open Match Masters and go to your profile or settings to find the Gift Code entry field. If it has been over an hour, contact Match Masters support at https://candivore.zendesk.com/hc/en-us with a screenshot of the confirmation screen.
Promo code says "Invalid code" or "Code not found"
Why this happens
The code expired, was entered incorrectly, or has already been used on your account. Match Masters promo codes expire within 24 to 72 hours of posting.
How to fix it
To redeem: Open Match Masters, tap your profile picture in the top left, choose Settings, then Redeem Code. Enter the code exactly as listed (case-sensitive) and tap Confirm. The reward credits to your account straight away. Each code can only be redeemed once per account. Only use codes listed on this page or posted directly on Match Masters's official Facebook page.
If a promo code or reward key code is rejected, check that you entered it exactly as posted with no extra spaces and correct capitalization. The code may also have expired or reached its maximum claim count.
Why this happens
This is a Match Masters-specific error.
How to fix it
This error is specific to Match Masters. If retrying does not resolve it, contact support at https://candivore.zendesk.com/hc/en-us.
If the game does not open when you tap a gift link, make sure Match Masters is installed on the same device you are using to tap the link. Cross-device link activation is not supported.
Why this happens
This is a Match Masters-specific error.
How to fix it
This error is specific to Match Masters. If retrying does not resolve it, contact support at https://candivore.zendesk.com/hc/en-us.
Link works on one device but not another
Why this happens
You are likely logged into different accounts on each device, or one device has an outdated app version.
How to fix it
Confirm both devices use the same login method (same Facebook account or same email). Update Match Masters on both devices. If one account already claimed the link, the other cannot claim it again. Links are one-time per account.
Every link is failing and nothing on this page is working
Why this happens
All links shown have been claimed on your account already today, or Match Masters is running a temporary server issue affecting reward delivery.
How to fix it
Check Match Masters's official Facebook page for any server status posts. New links drop throughout the day and fresh ones reset the claim window. If the problem persists across multiple days, reinstall the app and contact Match Masters support at https://candivore.zendesk.com/hc/en-us.
Still stuck?
If none of these fixes worked, the issue is almost certainly account-specific. Contact Match Masters support directly at candivore.zendesk.com/hc/en-us or through the in-game Help menu. Include a screenshot of the error and the approximate time you tried to claim.
While you wait for a response, check today's active coins links on Morning Reward. New drops come in throughout the day and fresh links reset the claim window.
Related games
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